Hooligans Sportsbook

Bodog Fishy?

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FreeFall

FreeFall

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Feb 4, 2010
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09:53:20 : CustomerFreeFall: hi Mornica
09:53:25 : CustomerFreeFall: Monica*
09:53:50 : AgentMonica R.: Yes, hello.
09:53:54 : CustomerFreeFall: can you tlell me how I have a balence of $100
09:54:06 : CustomerFreeFall: I can only go back 31 days and cant see that far
09:54:45 : AgentMonica R.: I can certainly help you out with that in just a moment.
09:58:40 : AgentMonica R.: I have reviewed your account and you received those $100 bonus since August, 2011
09:59:51 : CustomerFreeFall: okay ?
10:00:16 : AgentMonica R.: That is the reason why you have $100
10:00:25 : CustomerFreeFall: what is the bonus
10:00:28 : CustomerFreeFall: and what are the limitations ?
10:01:36 : AgentMonica R.: You can use the bonus yo play in the Sportsbook, Casino, Poker and the rollover is one time in theSportsbook, 15 times in the Casino.
10:02:38 : CustomerFreeFall: what is the rollover in poker
10:02:43 : CustomerFreeFall: and why was it given to me?
10:03:07 : AgentMonica R.: Poker Points per bonus US Dollar issued.
10:03:42 : AgentMonica R.: It was given to you since you attempted to deposit $2,500 and for numerous reasons never came through.
10:04:48 : AgentMonica R.: Are you there sir?
10:05:59 : AgentMonica R.: Due to inactivity your chat session will terminate in 30 seconds. If you wish to continue please type a short a message to indicate that you still require assistance.
10:06:18 : CustomerFreeFall: hi
10:06:39 : CustomerFreeFall: when did I deposit 2500
10:06:48 : CustomerFreeFall: and how many poker points do i need
10:06:55 : AgentMonica R.: You never deposited the money.
10:07:15 : AgentMonica R.: For poker it is 3 Poker Points per bonus US Dollar issued.
10:07:35 : CustomerFreeFall: how many do I need ?
10:07:38 : CustomerFreeFall: to WD ?
10:07:49 : CustomerFreeFall: so I have a bonus for money I never deposited ?
10:08:01 : AgentMonica R.: Yes.
10:08:31 : AgentMonica R.: For the Poker details I would have to transfer you to the Poker Department.
10:09:19 : CustomerFreeFall: okay


Is this standard for them?
 
Oksana
Did you try to deposit $2500 a few times and for whatever reason the deposit didn't go through? I interpreted it as they were giving you a bonus for your inconvenience. Not fishy if that's the case, no?
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I tried to deposit it once and had the cash cleared and verified in WU. I even called WU twice with two different guys who both said my money was ready and confirmed the number. Bodog failed to acknowledge my deposit three times with three different people fucking me out of the $40 fee ? Why wouldn't the help just tell me this from the start? Is this normal procedure?
 
FreeFall
I tried to deposit it once and had the cash cleared and verified in WU. I even called WU twice with two different guys who both said my money was ready and confirmed the number. Bodog failed to acknowledge my deposit three times with three different people fucking me out of the $40 fee ? Why wouldn't the help just tell me this from the start? Is this normal procedure?
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Truly, I'm a bad gauge of what's normal. When I deposit anywhere it's straight bank transfers so I don't ever encounter deposit/withdrawal hassles, fees, etc. I just read it as they were acknowledging that you'd been messed around somehow when you tried to deposit your cash and this was their way of saying sorry. Hopefully one of the others can come in here and shed some light for you. :)
 
Oksana
Truly, I'm a bad gauge of what's normal. When I deposit anywhere it's straight bank transfers so I don't ever encounter deposit/withdrawal hassles, fees, etc. I just read it as they were acknowledging that you'd been messed around somehow when you tried to deposit your cash and this was their way of saying sorry. Hopefully one of the others can come in here and shed some light for you. :)
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Thanks Oskana! You are awesome. I'm now up to four vacation days :). Once I hit 10 then I'm booking a flight to AUS and I'd love to grab a beer with ya! :cheers:
 
Oksana
Truly, I'm a bad gauge of what's normal. When I deposit anywhere it's straight bank transfers so I don't ever encounter deposit/withdrawal hassles, fees, etc. I just read it as they were acknowledging that you'd been messed around somehow when you tried to deposit your cash and this was their way of saying sorry. Hopefully one of the others can come in here and shed some light for you. :)
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That's how it sounded to me.
 
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